These are challenging times. Who could have predicted such a sudden and dramatic global crisis? We are communicating with you to give you an update on what is happening with the Great Canadian group of companies as we all navigate these choppy waters.
As you know, the border has been closed between Canada and the United States, and most theatres, attractions, museums and events are closed or cancelled. We are cancelling tours when it is evident that travel will simply not be possible, and unlike some airlines and travel companies, we are issuing full refunds, and not travel credits.
We know that the cancellation of tours you were looking forward to has been difficult and disappointing. We share those feelings. However, this is a global event with global ramifications, and we are committed to the safety of our staff and clients. Therefore, our office is closed, with staff working remotely, and will re-open when it is reasonable to do so.
We want to assure you that all of our operations at Great Canadian are financially sound, and when we resume operations in a new normal, it will be in a healthy situation.
We are grateful to our wonderful, committed staff and to you, our loyal clients for your patience and understanding through this unprecedented situation.
We look forward to fun and healthy times down the road.
Lorna and Larry Hundt
Owners, The Great Canadian Group of Companies
Whether you're looking for a long weekend away in New York City, a day away to see a show in Toronto, or a bucket-list Alaska cruise, there's a holiday that's just right for you. Our 100+ free pickup locations spanning Southern Ontario make it easy to travel with out-of-town family and friends. Our 2020 Spring & Summer Catalogue is now available, and we're thrilled to announce brand new getaways and returning customer favourites. Take a look at the video for a preview of some of the many getaways to choose from:
Although we're often known for our award-winning fleet of 50+ luxury buses dedicated to Canada, Great Canadian Holidays & Coaches is much more than just a coach bus company. Founded in 1984, we create innovative and worry-free travel experiences for groups and individuals. With holidays ranging from one day to three weeks and spanning North America and beyond, our economical and innovative tour packages take the stress out of travelling.
Our "big blue buses" are available for rent for all types of groups and events including sports teams, corporate/VIP groups, special events, airport transfers, shuttle services, weddings and more. Visit www.greatcanadiancoaches.com for details.
Tours cancelled up to July 31
Due to the Coronavirus pandemic, we will be cancelling all tours until July 31. We are currently processing a high number of cancellations. Therefore it will take us some time to issue refunds. We appreciate your patience.
Out of concern over the safety of our employees and clients, we have closed our tour office at 353 Manitou Drive. For emergencies, we can be reached by email at email@example.com. We will re-open the office for staff and clients when it is safe to do so.
Worried about getting your refund?
Please dont be. Although a number of airline and travel companies have decided to give travel credits rather than actual refunds, we are not among them. We are fully committed to refunding everyone the full cost of the tour. We are issuing these refunds just as quickly as we can, but it is a slow process. We thank you for your patience.