PLEASE NOTE: We are currently experiencing a high volume of phone calls due to the emerging situation with COVID-19. In order to look after all of our passengers as efficiently as possible, we ask that you only contact us by phone if you are scheduled to travel within the next two weeks. Thank you for your patience during this unprecedented time.
519 896 8687 or 1 800 461 8687.
Please take note of the following extensions:
Multi-day getaway reservations: x 280
One day getaway reservations: x 284
Great Canadian Casino Express: x 600
Custom getaways: x 281
Motor coach rentals: x 282
Monday - Friday: 8:30am - 5:30pm
Saturday & Sunday: Closed
Great Canadian Holidays & Coaches
353 Manitou Drive, Kitchener, Ontario, Canada N2C 1L5
If you'd like to make a booking in person, please visit us at our location on Manitou Drive during business hours. See our location on Google Maps for directions.
Tours cancelled up to June 30
Due to the quickly evolving situation with COVID-19, we will be cancelling all tours until June 30. We are currently processing a high number of cancellations, therefore it will take us some time to issue refunds. We appreciate your patience.
Should the Ontario casinos open prior to this date, we will resume Casino Express line runs at that time.
Changes to the above timeline will be made as required, as we continue to monitor the situation.
Out of concern over the safety of our employees and clients, we have closed our tour office at 353 Manitou Drive. For emergencies, we can be reached by email at email@example.com. As soon as the office re-opens and it is safe to return to work, our staff will be happy to help you.
Worried about getting your refund?
Please dont be. We are governed by the Travel Industry Council of Ontario, which requires that all customer payments for trips and tours are protected in a trust account. Your money is safe. It just will take longer for us to process, given that our staff working remotely do not have full access to the technology to process the refunds until our office re-opens. We thank you for your patience.
Check out some of our upcoming getaways for 2020!