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Contact us


PLEASE NOTE: We are currently experiencing a high volume of phone calls due to the emerging situation with COVID-19. In order to look after all of our passengers as efficiently as possible, we ask that you only contact us by phone if you are scheduled to travel within the next two weeks. Thank you for your patience during this unprecedented time.


519 896 8687 or 1 800 461 8687.

Please take note of the following extensions:  


  • Multi-day getaway reservations: x 280

  • One day getaway reservations: x 284

  • Great Canadian Casino Express: x 600

  • Custom getaways: x 281

  • Motor coach rentals: x 282




Monday - Friday: 8:30am - 5:30pm

Saturday & Sunday: Closed


Mailing address


Great Canadian Holidays & Coaches

353 Manitou Drive, Kitchener, Ontario, Canada  N2C 1L5


Visit us in person


If you'd like to make a booking in person, please visit us at our location on Manitou Drive during business hours. See our location on Google Maps for directions.


Email us


COVID-19 Update

Tours cancelled until further notice


Due to the COVID-19 pandemic, we will be cancelling all tours until further notice. We are currently processing a high number of cancellations. Therefore it will take us some time to issue refunds. We appreciate your patience.


Out of concern over the safety of our employees and clients, we have closed our tour office at 353 Manitou Drive. For emergencies, we can be reached by email at We will re-open the office for staff and clients when it is safe to do so.


Worried about getting your refund?


Please don’t be. Although a number of airline and travel companies have decided to give travel credits rather than actual refunds, we are not among them. We are fully committed to refunding everyone the full cost of the tour. We are issuing these refunds just as quickly as we can, but it is a slow process. We thank you for your patience.

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